55. Large Roller
ASD Pool Supply ships most products via UPS ground and USPS standard mail. When ASD Pool Supply offers free shipping on purchased products ASD Pool Supply reserves the right to ship the product by the shipper of their choice. We may use other carriers depending on the item. Most shipments are received 10 – 14 business days after the sale is placed. The time frame does vary however depending on the time of the year.
If the buyer chooses UPS shipments can be made using other means other than UPS ground. Please keep in mind that 3-Day means 3 business days, 2-Day means 2 business days, and Next-Day means next business day. The delivery times are from when the item is shipped not when the order is placed. Allow up to 48 hours from the order date for your order to be processed and shipped.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
ASD Pool Supply accepts returns on most items, excluding electrical components, that are in new, unused, and unopened condition within 30 days of purchase. A full refund will be issued minus shipping costs and a 20% restocking fee.
If your product is not functioning correctly, please contact our Technical Support Department within 30 days of purchase at 1-830-303-2938 during regular business hours (Mon-Fri, 9:00 AM – 5:00 PM CST). Our support team can often help diagnose and resolve issues. If the product is found to be defective, we will replace it with the same item, subject to availability.
Replacement items will be shipped the once we receive and inspect the defective product. Please note that the buyer is responsible for return shipping costs. Custom and special orders, as well as electrical parts and motors, are not eligible for return.