Shipping Policy

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Shipping Policy

ASD Pool Supply primarily ships products via UPS Ground and USPS Standard Mail. If a buyer selects UPS as the preferred carrier, alternative UPS services may be used beyond standard ground shipping.

Please note:
• 3-Day Shipping refers to three business days.
• 2-Day Shipping refers to two business days.
• Next-Day Shipping refers to the next business day.

Delivery timeframes begin once the item is shipped—not when the order is placed. Please allow 24 to 48 hours from the order date for processing and dispatch.
For orders with free shipping, ASD Pool Supply reserves the right to select the shipping carrier at its discretion. Depending on the product, other carriers may be used to ensure timely and efficient delivery.


Shipping to PO Boxes:

Please note that we are unable to ship to P.O. Boxes. To ensure prompt delivery, be sure to provide a valid physical address when placing your order.


International Shipping

ASD Pool Supply offers overseas shipping. For international orders, please contact us via email at customerservice@asdpoolsupply.com or call us at 830-303-2938 during regular business hours (Monday–Friday, 9:00 AM – 5:00 PM CST). We're committed to helping you get the best value for your investment.

 Duties and Taxes

Duties and taxes on international orders will be assessed by local officials and billed to you separately. Please contact your customs office for information on duties, taxes and restricted items. 


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