The Service Center

If you need to send us your Pool Cleaner, we strive to provide you with the quickest service available.  We know how important your Pool Cleaner is to you and as soon as we receive your Pool Cleaner we will start the diagnosis process, and call you as soon as we can provide you the diagnosis. We will not make any repairs to your unit until we have received your approval. For the quickest service possible please fill in the form below and submit it to us before sending in your Pool Cleaner. We will be expecting it's arrival and try to have it out asap.

We recommend obtaining insurance on all packages sent to us. We can not do a complete diagnosis without your power supply. If you choose not to send in your power supply, we can not guarantee that the repairs we make will correct all the problems you are having if you have additional problems with your power supply.

Once we receive your Pool Cleaner, we will compare the contents and condition with the contents and condition listed on the form and call you if there is any damage not listed or items that are not in the package.
ASD  Pool Supply
Attn: Service Center
1456 Eastwood Dr.
Seguin, TX 78155
(830) 303-2938

Sometimes we can diagnose your problem over the phone, give us a call at 830-303-2938. To get you the parts you need shipped out to you that same day. If you already have the parts you need but need a little help with installing them please visit our Do-It-Yourself Repair Center for detailed instructions on installing your part.

Factory Authorized Master Service Center

Fill Out Work Request Form

Please print a copy of the form and include in the box with your Pool Cleaner.