Water Tech Home Service - Have Your Pool Cleaner Picked Up From Your Home, Diagnosed and Returned. Without Ever Leaving Your Home!!!!!!!
Have Your Pool Cleaner Picked Up From Your Home, Diagnosed and Returned, Without Ever Having To Leave Your House.
- Box up your pool cleaner with the power supply and your contact information. (We cannot do a complete diagnosis without your power supply. If you choose not to send in your power supply, we cannot guarantee that the repairs we make will correct all the problems you are having if you have additional problems with your power supply.y....
- Schedule a date you would like UPS to pick up your pool cleaner from your home.(allow 1-3 days for pick up. We should received your pool cleaner in 2-5 business days )
- We know how important your pool cleaner is to you and as soon as we receive your unit we will start the diagnostic process, and call or email as soon as we can give you the diagnosis.
- Receive an estimate for repairs. Decide if you would like the unit to be repaired before it is returned. Or possably negotiate a trade in.
- Fee Includes: Two way freight plus bench fee. No additional fee will be due unless unit is repaired.
Have Your Pool Cleaner Picked Up From Your Home, Diagnosed and Returned, Without Ever Having To Leave Your House.
- Box up your pool cleaner with the power supply and your contact information. (We cannot do a complete diagnosis without your power supply. If you choose not to send in your power supply, we cannot guarantee that the repairs we make will correct all the problems you are having if you have additional problems with your power supply.y....
- Schedule a date you would like UPS to pick up your pool cleaner from your home.(allow 1-3 days for pick up. We should received your pool cleaner in 2-5 business days )
- We know how important your pool cleaner is to you and as soon as we receive your unit we will start the diagnostic process, and call or email as soon as we can give you the diagnosis.
- Receive an estimate for repairs. Decide if you would like the unit to be repaired before it is returned. Or possably negotiate a trade in.
- Fee Includes: Two way freight plus bench fee. No additional fee will be due unless unit is repaired.
Shipping Policy
Shipping to PO Boxes:
We cannot ship to a PO Box. Please make sure you ship to a physical address so we can get your order shipped out right away.
International Shipping
ASD Pool Supply can ship overseas. Please contact us via email customerservice@asdpoolsupply.com . Or call call us at 1-800-910-2938 during regular business hours Mon-Fri 9:00AM. – 5:00PM CST. We want to ensure that you get the best for your dollar.
Duties and Taxes
Duties and taxes on international orders will be assessed by local officials and billed to you separately. Please contact your customs office for information on duties, taxes and restricted items.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
ASD Pool Supply accepts returns on most items, excluding electrical components, that are in new, unused, and unopened condition within 30 days of purchase. A full refund will be issued minus shipping costs and a 20% restocking fee.
If your product is not functioning correctly, please contact our Technical Support Department within 30 days of purchase at 1-830-303-2938 during regular business hours (Mon-Fri, 9:00 AM – 5:00 PM CST). Our support team can often help diagnose and resolve issues. If the product is found to be defective, we will replace it with the same item, subject to availability.
Replacement items will be shipped the once we receive and inspect the defective product. Please note that the buyer is responsible for return shipping costs. Custom and special orders, as well as electrical parts and motors, are not eligible for return.