Pool Cleaner Service Center

Factory Authorized Master Service Center

for Aquabot, Dolphin, Water Tech

If you need service for your robotic swimming pool cleaner, give us a call at 800-910-2938. Sometimes we can diagnose your problem over the phone and get you the parts you need shipped out to you that same day.  If you already have the parts you need but need a little help with installing them please visit our Do-It-Yourself Repair Centerfor detailed instructions on installing your part.
If you do need to send us your pool cleaner, We strive to provide you with the quickest and best quality service available. We know how important your pool cleaner is to you. After receiving your unit we will preform a complete diagnosis and email or call you as soon as we can give you the diagnosis. We will not make any repairs to your unit until we have received your approval.  For the quickest service possible  please fill in the form below and submit it to us before sending in your pool cleaner.
When sending in your unit please ship it to:
ASD Pool Supply
Attn: Service Center
2001 W. Kingsbury
Seguin, TX 78155
(830) 303-2938
We recommend obtaining insurance on all packages sent to us. We can not do a complete diagnosis without your power supply. If you choose not to send in your power supply, we can not guarantee that the repairs we make will correct all the problems you are having if you have additional problems with your power supply. Please do not send the caddy or cart with the unit.

Once we receive your pool cleaner, we will compare the contents and condition with the contents and condition listed on the form and call you if there is any damage not listed or items that are not in the package.
 

Click Here To Fill Out Work Request Form

Please print a copy of the form and include in the box with your Pool Cleaner.

 

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  • Home Service - Have Your Pool Cleaner Picked Up From Your Home, Diagnosed and Returned. Without Ever Leaving Your Home!!!!!!!

    Have Your Pool Cleaner Picked Up From Your Home, Diagnosed and Returned, Without Ever Having To Leave Your House.

    1. Box up your pool cleaner with the power supply and your contact information. (We cannot do a complete diagnosis without your power supply. If you choose not to send in your power supply, we cannot guarantee that the repairs we make will correct all the problems you are having if you have additional problems with your power supply.y....
    2. Schedule a date you would like UPS to pick up your pool cleaner from your home.(allow 1-3 days for pick up. We should received your pool cleaner in 2-5 business days )
    3. We know how important your pool cleaner is to you and as soon as we receive your unit we will start the diagnostic process, and call or email as soon as we can give you the diagnosis.
    4. Receive an estimate for repairs. Decide if you would like the unit to be repaired before it is returned. Or possably negotiate a trade in.
    5.  Fee Includes: Two way freight plus bench fee. No additional fee will be due unless unit is repaired.
    • $149.00

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